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Operations & Dispatch Workflows

Keep the work moving when the plan changes.

Bring jobs, people and changing priorities into a shared workspace. We build around the handoffs your team manages every day.

Bring us your operations workflow

Operations and dispatch leaders coordinating people, jobs and exceptions across teams.

The starting point

The plan changes. Keeping everyone in sync becomes the job.

An assignment changes in one system. The next person hears about it in a message. Someone checks a spreadsheet to find out what is actually happening. Your team spends too much time keeping the plan together.

What we can build for your team

See the work. Assign the next move.

01

Bring the work into view

Gather the jobs, owners and current status. Show where an assignment is missing or a record needs updating.

02

Handle the change

Make conflicts and exceptions visible beside the work they affect. Give the coordinator the context to adjust the plan.

03

Keep the handoff clear

Record the next action and who owns it. Confirm what changes should flow back to the systems your team uses.

Tenfold / Operations

An illustrative workflow

01
Work and owners visibleJobs, status and availability
02
Exceptions ready to reviewContext for the person coordinating
03
Next action assignedA clear owner for the handoff

Your team reviews the work before it moves on.

An example of the process. We build your version around your records and rules.

See the work

Shotcaller: a dispatch product in development

Shotcaller is a working prototype for trucking operations. It is being developed around dispatch workflows; customer validation and production rollout are still ahead.

Explore the work and its current stage →

What we need to start

Bring the real workflow.

Show us a day when the plan changed. Which records did you check, who needed to know and where did the handoff break down? We’ll use that workflow to define the first build.

From discovery to production

Before we build

Your questions, answered.

Is this an off-the-shelf dispatch product?

These are custom software engagements. Shotcaller is a product in development, not a generally available system we are promising to install today.

Do we have to replace our existing tools?

We start with the tools you use and confirm their available interfaces. The first build can address one handoff without replacing the whole operating system.

Who makes the decisions?

Your team does. We agree which actions software can prepare and which need a person’s approval before they happen.

Start with the problem

Let’s talk about your operations workflow.

Tell us what your team does today and where it gets stuck. You don’t need a technical brief. We’ll work through whether custom software would help.

Tell us what’s slowing you down