Renewal & Service Operations

Prepare for renewals before the deadline becomes the problem.

Bring the agreement, account history and upcoming deadline together before the renewal call. Give the account owner time to prepare the next move.

Bring us your renewals workflow ↗

Revenue operations, account teams and leaders managing recurring customer agreements.

The starting point

A renewal date is easy to record. Being ready for it is harder.

The terms are in a document. Recent activity is in the CRM. The account owner has the context, but needs time to assemble it. Preparation starts late and follow-up depends on someone remembering.

What we can build for your team

Know what’s coming. Be ready for the conversation.

See the upcoming renewals

Put renewal dates, agreement details and account owners in one queue. Flag missing records early enough for someone to find them.

Prepare the account brief

Gather the terms, recent activity and risks the account owner needs. Link the brief to the records behind it.

Review the next move

Draft the proposed approach and follow-up. The account owner reviews the terms and decides what to send.

Tenfold / Renewals

An illustrative workflow

Upcoming renewals listedDates, agreements and account owners

Account brief assembledTerms, activity and risks together

Next move draftedThe owner decides what to send

Your team reviews the work before it moves on.

An example of the process. We build your version around your records and rules.

See the work

Renewal preparation in one workspace

A renewal workflow built for a Proxmox reseller connects subscription records and renewal preparation. The screen below is an illustrative demo; it is not a capture of a client’s live records.

Explore the build ↗

What we need to start

Bring the real workflow.

Bring your renewal tracker, a sample agreement and the notes an account owner gathers before a call. We’ll map the preparation and confirm what the tool needs from your CRM.

From discovery to production →

Before we build

Your questions, answered.

Does this replace our CRM?

We start with your current CRM. During discovery, we confirm which records the tool can read and which updates it should write back.

Will it contact customers automatically?

Not by default. The tool prepares drafts; your account team approves terms and decides what to send.

Can it handle our renewal rules?

We build around your timing, ownership and approval rules. Exceptions stay visible to the person making the decision.

Start with the problem

Let’s talk about your renewals workflow.

Tell us what your team does today and where it gets stuck. You don’t need a technical brief. We’ll work through whether custom software would help.

Tell us what’s slowing you down

Other ways we can help