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Field notes

What to include in a billing automation brief

Give the builder the context your billing team already carries in its head.

Bring an example from start to finish

Use a representative invoice and the source records behind it. Remove sensitive details where appropriate. Explain how each line was prepared and who checked it.

Write down the rules and exceptions

List rate rules, approval thresholds, common corrections and situations that require a person to decide. Include the troublesome cases, not just the clean ones.

Map the handoffs

Identify the system of record, the reviewer and the final output. Explain where the current process waits for another team or a missing field.

Separate preparation from release

Be explicit about which steps software may perform and which require approval. Preparing a draft invoice is different from sending it or updating the accounting system.

Define a useful first demonstration

Pick a small representative set of records and agree what the prototype should show. Use the review to discover gaps before expanding the scope.

Explore the related solution →

Start with the problem

Show us the process you’re tired of doing by hand.

Tell us what your team does today and where it gets stuck. You don’t need a technical brief. We’ll work through whether custom software would help.

Tell us what’s slowing you down